Support

Keep every printed code working.

Tell us what is getting in the way. Every request becomes a tracked ticket, and our team follows it through.
A restaurant guest scanning a menu QR code
1

Submit your request

Fill in the form with your issue and a subject that best describes it.

2

Ticket is created

A support ticket is automatically opened and assigned a tracking number.

3

We respond by email

Our team will reply to your email. All replies are stored against your ticket.

Send us a message

All fields are required. You'll receive a confirmation with your ticket number once submitted.

The subject becomes the ticket title so our team can triage and track your request.

Looking for quick answers?

Our Help & FAQ covers the most common questions about QR codes, analytics, teams, and more.

Browse FAQ